Skip to main content
  • Internet
    • Internet
    • nbn®
      • All nbn plans
      • nbn15
      • nbn25
      • nbn50
      • nbn100
      • Home Superfast
    • Quick links
      • Check Our Recent Speeds
      • Roll out map
      • Free fibre upgrade
      • Bundle & save
      • Network Status Information
  • Mobile
    • Mobile
    • Mobile
      • All mobile plans
      • $23 plan
      • $28 plan
      • $33 plan
      • $38 plan
    • Quick links
      • Activate sim
      • Coverage map
      • International calling
      • International roaming
  • Energy
    • Energy
    • Energy
      • Get a quote
      • Energy fact sheets & basic plan info
      • Concessions
      • Family Violence
      • Payment Assistance
      • Bundle & save
    • Quick links
      • FAQs
      • Energy saving tips
      • T&Cs
      • Electricity meter exchanges
      • Energy bill explainer
    • Emergency info
      • Electricity emergency contacts
      • Gas emergency contacts
      • Gas safety info
  • Moving home
  • Bundle
  • Get Help
    • Get Help
    • Self Help
      • Mobile
      • Internet
      • Home phone
      • Mobile broadband
      • My Dodo login
      • My Dodo Help
      • Network status information
      • Support pages/FAQs
      • Network Status Information
    • Internet
      • BYO modem
      • Can't connect
      • Modem setup
    • Mobile
      • Activate SIM
      • Getting started
      • Mobile issues
    • Energy
      • Connecting Dodo Energy
      • Bills and payments
      • Faults and emergencies
Call 13 dodo (13 36 36)
Back

Support

    log

    1. Home
    Subscribe to log

    DODO Article Categories Menu

    • MyDodo
      • Getting started
      • Using MyDodo
    • Security and privacy
    • Billing & Payments
      • Phone & Internet
      • Electricity & Gas
      • Other billing
      • Payment Assistance
    • Internet
      • Getting started
      • Moving house
      • Help and troubleshooting
      • Technical advice
      • Webmail
      • Internet safety & security
    • Modem Setup Guides
      • nbn® branded hardware
      • Dodo modems (Current)
      • Dodo modems (Older)
      • BYO modems
    • Mobile
      • Getting started
      • Using your Dodo mobile
      • Help and troubleshooting
      • International roaming
    • Energy
      • Getting started
      • Moving home
      • Product and pricing
      • Faults and emergencies
      • Consumer Data Right
      • Terminology Glossary
    • Fetch TV
      • Getting started
      • Using your FetchTV
      • Help and troubleshooting
    • Feedback & Complaints

    Footer

    • Internet
    • Mobile
      • Sim Only Plans
    • Energy
    • Self Service
      • MyDodo
      • Contact Us
      • Term & Policies
      • Critical Information Summaries
      • Mass Service Disruption
      • Hardware Returns
      • Financial Hardship