We’d love to hear from you!
Looking for ways to get in touch with us? We’ve listed all available contact channels you can use for any of your account enquiries. You can also use these contact methods to make a complaint - for more information, see our complaint handling process.
Self help
Chat with us
Call us
Monday to Friday
8am - 9pm AEST
Saturday to Sunday
9am - 6pm AEST
13 36 36 (13 dodo)
+61 2 8375 36 29 (Outside of Australia)
Request a callback
8am - 9pm AEST
Saturday to Sunday
9am - 6pm AEST
13 36 36 (13 dodo)
+61 2 8375 36 29 (Outside of Australia)
Request a callback
*Our Customer Support call centres are closed on Easter and Christmas Public Holidays
Chat with us
Call us
Moving home
*Our Customer Support call centres are closed on Easter and Christmas Public Holidays
Chat with us
Call us
Chat with us
Currently unavailable
Call us
Monday to Friday
8am - 6pm AEST
13 36 36 (13 dodo)
+61 2 8375 36 29 (Outside of Australia)
Gas Emergency
Electricity outage
8am - 6pm AEST
13 36 36 (13 dodo)
+61 2 8375 36 29 (Outside of Australia)
Gas Emergency
Electricity outage
*Our Customer Support call centres are closed on Easter and Christmas Public Holidays
Trading Address
Dodo Services Pty Ltd - Melb, VIC, Australia 3000
M2 energy PTY Ltd T/A Dodo Power and Gas- Melb, VIC, Australia 3000